This Privacy Policy explains how SkylaShoes.com collects, uses, and shares personal information when you visit or make a purchase from www.skylashoes.com (the “Site”).

SkylaShoes.com, located at PO BOX 2376, Wenatchee WA 98807, USA, is responsible for managing your personal data under data protection laws.

Collecting Personal Information

When you visit the Site, we automatically gather information about your device. This includes details about your web browser, IP address, time zone, and installed cookies. We also collect information regarding your interaction with the Site, such as the pages or products you view and how you navigate the Site. We refer to this information as “Device Information.”

Device Information is obtained using:

  • “Cookies” - small data files placed on your device or computer, often including an anonymous unique identifier. Visit All About Cookies for more information.
  • “Log files” - tracking actions on the Site and collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” - electronic files used to record your browsing activities on the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.

Failure to provide personal data, or withdrawing consent for its processing, may result in our inability to provide certain services.

Using Personal Information

Order Information is primarily used to fulfill orders placed through the Site. This includes processing payment information, arranging shipping, and providing invoices or order confirmations. Our partner Shopify is used for website hosting.

Furthermore, we use Order Information to:

  • Communicate with you.
  • Screen orders for potential risks or fraud.
  • Provide you with information or advertising relating to our products or services, in line with your preferences.

Device Information helps us in screening for potential risks and fraud, and in improving and optimizing our Site. This includes analyzing customer interaction and assessing the success of our marketing and advertising campaigns.

Sharing Personal Information

We share your Personal Information with third parties to assist us in its use, as detailed above. We use Shopify for our online store and Google Analytics for understanding customer use of the Site. Shopify’s and Google’s privacy policies can be viewed at their respective websites.

Opt-out options for targeted advertising include:

Further opt-out options are available at the Digital Advertising Alliance’s portal.

Do Not Track

Our Site’s practices do not change upon detecting a Do Not Track signal from your browser.

Your Rights

UK/European residents have specific rights regarding their personal data. These include rights to access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent. These rights can be exercised by contacting us.

You also have the right to complain to your national data protection regulator.

Data Retention

We retain your information as necessary for the purposes outlined or to comply with legal obligations. Once no longer needed, your information is securely erased.

Minors

The Site is not intended for individuals under 18.

Changes

We may periodically update this privacy policy. Any significant changes will be communicated.

External Links

Our website includes links to third-party sites. We are not responsible for their privacy practices.

Contact Us

For more information or inquiries about our privacy practices, please contact us at skyla@skylashoes.com.