Refunds Policy for Online Purchases at SkylaShoes.com

Final Sale Items:

  • All final sale purchases are considered final sale and are not eligible for returns or refunds.

Trying On Shoes:

  • We recommend trying on shoes indoors with a sock or other foot covering, especially if you are uncertain about the fit, color, or style.

Condition of Returns:

  • Returns or exchanges of clothing and footwear are only accepted if the items are unworn and in their original condition, including the original shoe box and all enclosed items.
  • The shoe box must not be used as the shipping container for returns.

Manufacturer's Defect:

  • If you encounter a manufacturer's defect, please inform us immediately at skyla@skylashoes.com. This does not include normal wear and tear.

Time Frame for Returns:

  • Returns are accepted only within 30 days of the original purchase date. No exceptions.

Right to Deny Returns:

  • We reserve the right to deny credit for returned merchandise that does not meet our returns and refunds policy.

For further assistance or to initiate a return, please email us at skyla@skylashoes.com or contact us via online chat. Ensure to include all relevant details to facilitate a smooth return process.